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NCIX.com warrants product(s) to be in good
working condition and free from defects in material and workmanship
for a period of one (1) year for OEM packages, and for thirty
(30) days for RETAIL packages, from the original Invoice date
unless otherwise restricted below or by the manufacturer's own
warranty policy. Defective returns and warranty service will be
replaced, exchanged or repaired at NCIX.com's sole discretion,
and based on vendor's policy.
NON-DEFECTIVE merchandise returns may be
accepted on some items ONLY within 15 days of the Invoice date,
at NCIX.com's discretion. All NON-DEFECTIVE returns are subject
to a 15% restocking fee. No refunds will be issued for blank media,
digital cameras (and accessories), opened software, printers,
printer supplies, paper, projectors (and accessories), appliances,
handhelds, PDAs, notebook computers, special order computers and
special order items.
Defective software, video games or DVDs
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NCIX provides a 30 day limited warranty on this product. The remainder of the 1 year warranty is provided by the manufacturer.
Video Cards: All ASUS VGA cards purchased after January 1st, 2001 will carry 3 year warranty services from purchase date. ASUS product warranty is based on the serial number printed. First 30 days limited warranty is through NCIX.com. The remainder of the 3 year warranty is provided directly by ASUS. For more details, please visit support.asus.com.
Sound Cards: All ASUS audio cards carry 3 year warranty services from purchase date. ASUS product warranty is based on the serial number printed. First 30 days limited warranty is through NCIX.com. The remainder of the 3 year warranty is provided directly by ASUS. For more details, please visit support.asus.com.
ASUS LCD Monitors: ASUS LCD monitors carry a 3 year limited warranty from purchase date. For details on DOA (dead on arrival), bright/dark dot warranty, please visit support.asus.com.
Asus EEE Pads: Asus EEE Pads carry a 1 year limited warranty from purchase date. For technical support, please call the service hotline at 1-888-678-3688.
ASUS Notebook Service Center in Toronto, Canada.
For ASUS branded notebooks (not including Eee products and Built-on ASUS):
Complete Customer Care Package
One of the industry’s most complete customer care packages offers a level of coverage that adds to the price of competing products:
1 Year Global Warranty (estimated $100 value, FREE)
30-Day Flawless Display Guarantee: If you discover one defective bright dot within 30 days of purchase, ASUS will replace the panel at no cost.
Two way free shipping
24/7 tech support: 1-888-678-3688
You have extra protection when they happen to your ASUS notebook purchased in the US or Canada. ASUS will fix it or replace it for you at no charge during the first year after purchase in the event of damage from accidental spills, drops, electrical surges, or fire.
Warranty covering accidental drops, spills, power surges, and fire damage
Target 3 business day turnaround time for repair / replacement; not including receiving and shipping time
One-way shipping (from ASUS to the user) at no additional cost
24/7 toll-free phone support
One incident covered per notebook
Asus Western Canada Service Depot
Compu2000.com | Authorized Service Centre : Asus notebooks 130 - 4620 Viking Way Richmond, B.C., V6V 2L5